By purchasing this coaching package, you agree to the following terms:
The following represents the Contract between Kathleen Cenkus, known as the “Coach” and you, known as the “Client”. The Services contracted shall be that of Fitness Loves Flowers LLC as set out below.
Please read it carefully and raise any questions or concerns that you have with me before agreeing to the contract. This agreement will begin upon acceptance by the Client and shall remain valid for the duration of the Client-Coach relationship.
This is a 24-week coaching contract beginning from the date of the first coaching session.
The number of sessions: 24
Duration of scheduled sessions: 24 Weeks
Services
The services provided by the Coach are conducted via Zoom Audio.
Fitness Loves Flowers LLC is focused on developing the Client’s ability to achieve their goals by gaining heightened levels of clarity, energy, courage, productivity, and influence, and improving overall performance and fulfillment in life. Coaching will focus on improving health through life, nutrition, fitness, and pain coaching. In coaching conversations, the Coach will be direct and honest and encourage the Client to do the same. The success of the coaching engagement depends upon the Client’s commitment and openness to the process. If the Client believes that coaching is not working as desired, the Client agrees to communicate this to the Coach. Please note that Fitness Loves Flowers LLC should not be used as a substitute for medical treatment, physical therapy, counseling, psychotherapy, psychoanalysis, mental health care, or substance abuse treatment and the Coach will not use it in place of any form of diagnosis, treatment, or therapy.
Excluded Services
Education and guidelines around meals and learning how to optimally fuel your body is a core part of the program, however, the Coach will not provide specific weekly meal plans that tell the Client exactly what to eat for every meal of every day.
Methods of Communication
Communication between the Coach and the Client may take place via Zoom video calls and email.
Confidentiality
The Coach fully protects the privacy and confidentiality of the communications with her Clients. At no time will the Coach voluntarily divulge the coaching relationship between himself and her Clients without written permission from the Clients, unless required to do so by law. The Client will not share any video or voice recordings of the coaching sessions without the Coach’s explicit permission. The Client will not use any of the Coach’s intellectual property without the Coach’s explicit permission, such as but not limited to questionnaires or frameworks.
Coaching Commitment
The Coach will respect the Client’s opinion and perceptions of the world.
The Coach will be compassionate and present an open heart to the Client.
The Coach will concentrate on what is working in the Client’s life and business and how to further that success and achievement toward the Client's goals.
Fees
Payment for Coaching Sessions is to be made via Stripe or PayPal. If the Client fails to pay any amount due by 24 hours prior to the first session, it may be canceled at the Coach’s discretion.
To be paid before the first session via the link sent to the client's email address.
Coaching Sessions
All 24 sessions are to be completed within 24 weeks, with exceptions for vacations or illness for both the Client and the Coach, in which case the session will be postponed to a later date.
The Client will meet the Coach at the same time every week for the duration of the coaching unless specifically requested sessions are needed by The Client and communicated to Fitness Loves Flowers LLC.
At the scheduled appointment time, the Client agrees to meet the Coach via Zoom Audio/Visual. If the client is more than 10 minutes late for a coaching session, the Coach will assume the session is canceled and the client will forfeit the session.
Rescheduling
Commitment and accountability are essential elements of coaching, and therefore rescheduling may only occur in the case of a genuine emergency.
Termination of Services
Either Party may terminate this Agreement upon 24 hours’ notice, with the remaining balance being prorated and returned.
Money-back Guarantee
After completing all coaching sessions and meeting the guarantee requirement, if the Client is not satisfied with their progress, they will receive a full refund.
Guarantee Requirement:
Attend every call, prepared with a problem, incident, or area to be coached on.
In order to ensure a true level of accountability, the money-back guarantee does not include changes of mind of any kind.
Limitation of Liability
IN NO EVENT SHALL Fitness Loves Flowers LLC BE LIABLE TO CLIENT FOR ANY SPECIAL, PUNITIVE, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES OF ANY KIND IN CONNECTION WITH THIS AGREEMENT.
Entire Agreement
This Contract constitutes the entire agreement between the Client and the Coach and the Coach shall not be held responsible and shall remain blameless for any adverse or other consequences, including but not limited to financial, personal, employment, or other losses, arising out of decisions or actions the Client may make as a result of the Services provided by the Coach.
BY COMPLETING THE PURCHASE BELOW, YOU ACKNOWLEDGE THAT YOU UNDERSTAND AND AGREE TO ALL OF THE AFOREMENTIONED TERMS, INCLUDING THOSE RELATED TO FEES, REFUND POLICY, AND CONFIDENTIALITY.